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Support Solutions
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Real world support solutions from the D-Tools technical support team.
AutoCAD
Connect To Server
Username already logged in
Crashes
Duplicate Value Project Tab
Server was unable to process the request
An error occurred creating the form
Duplicate values in the index, primary key, or relationship error
Error Messages
Error -2146233033 (Invalid URI: Hostname could not be parsed)
Error -2147213296 (RefreshPDMDropDown)
Error -2147217833 (ConvertSI5XMLtoShadowDatabase)
Access to Path is denied
Attempted to read or write protected memory error
Refresh, LoadGrid...and other Automation Errors
Collection was modified error
CompanLogo.jpg error
Could not connect to D-Tools SQL
Could not delete from specified tables
Duplicate value cannot be inserted into a unique index error
Error in XML Document
File In Use Error
Index was out of range Error
Invalid LANsync shared folder
Login Error
Not a valid D-Tools Project
Object Reference Error
Row not found error
Sequence contains more than one matching element
SQL Connection Failure
The specified path, file name, or both are too long.
Timeout error
FAQs
Discounts and charges
Manual backup
Manually Moving SI5 Server
Moving Estimator to a New Computer
Project difficulty level
Project not opening in Text
File Management
Duplicate project numbers
Product Organization
Projects missing in list
General
Showing Hidden Files and Folders
Installation
Changing the SI5 Server Folders or Port Number
SQL Server fails to install
Moving Server in SI 5.5
Product Data
QuickLinks
Blank Account Fields
Can't Open QuickLinks
LinkTools Price Diff
QuickLinks - Wrong Company File
Quicklinks Error on Transfer
QuickLinks Permission
Taxes in my Proposal do not match my calculations
Registration/License Keys
Reports
No Labor Breakout Report
Setup
Si4 to Si5.5
Upgrade
MSDE to SQL EXPRESS UPGRADE
Upgrade SI4 to SI5.5
Visio
Show shapes
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