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Mobile Install Is Not a Part of Your License

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When you upgrade to SI 2015 and attempt to access Mobile Install you get the following message:


mobile installers link.png



prompt not a part of license.png


The SI feature "Mobile Install" is not a part fo your license. You need to purchase this feature in order to perform this operation.


When you click the Buy Mobile Install Seats link you are directed to our webpage but you see that you do have Mobile Install licenses available to you:







Re-register SI 2015. From an SI 2015 client click Start->Help->Register:


register from start menu.png


Click the [Register] button: 


register prompt.png



You will then see that your registration has been updated to include your Mobile Install licenses:




Contact Support


If you cannot resolve this issue, please open a Support Ticket.

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