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Error "Access is Denied" When Checking for Updates



When checking for updates on an SI 2015 Client, you get the following "Access is denied" message:


Access is denied.png


The message will appear when you click Start > Help > Check for Updates, and is due to a Windows permission issue.



Close SI 2015 Client, then right-click on the icon and select "Run as administrator".


Run as admin.png


Then, run Check for Updates again. The update screen should pop up for you to complete the update.

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If you cannot resolve this issue, please open a Support Ticket.

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