Snippets allow you to add "boilerplate" text to fields in SI 2018. Snippets save you time by allowing you to re-use text.
Snippets are available for use in the following fields:
For Products - Long Description, and Custom Properties 12-14.
For Projects - Scope of Work, Notes, Location Descriptions, System Descriptions
For Tasks and Service Orders - Notes
You can Add/Edit/Delete Snippets from your list. Below is the New Snippet form:
Snippet Groups allow you to organize your Snippets. Clicking this button will allow you to create/modify your groups: