This option will go automatically to the queue for our Tier II Support Team. You will receive an automated email with your Case Number. A Tier II Support Representative will contact you either by phone or email depending on your Support Level. Regular Support hours are from Monday through Friday, 8am to 8pm Eastern Time Zone (ET).
This option will open a live support chat with our Tier I Support Team. Please use this option for quick questions. A chat can always be escalated to Tier II for further assistance. Regular Live Support Chat hours are from Monday through Friday, 9am to 6pm Eastern Time Zone (ET).