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Updating to SP3

 
Note: See the SP3 Release Notes for details on the functions/fixes. If you are not able to update via the "Check for Updates" functions, please see here for instructions on manually downloading and installing SP3.
 
Updating  System Integrator 5.5 (SI5.5) to Service Pack 3 (SP3) is quite an easy process. If you follow the directions below you should have a seamless update.  Your SI5.5 Server should be updated prior to updating your SI5.5 Clients.  If you open your SI5.5 Client and are prompted to check for updates as shown below,
STOP!
Do not proceed until you have verified that your SI5.5 Server has been updated to SP3.  Updating your SI5 Client prior to updating your SI5 Server is highly not recommended and will result in you not being able to login to the SI5 Client until you update your SI5 Server.
 

File:Si5Wiki/SI5/00001Updating_to_SP3/updates_found.jpg

Updating Your SI5.5 Server

On your SI5.5 Server:

  1. Make a backup of your data within the SI5.5 Administration Console following the instructions here. You will be prompted to check-in all projects and log off all users during this backup.  Do this.
  2. Select Start->All Programs->D-Tools->Check for Server Updates (depending on when you installed SI5, you may see just a "Check for Updates" option instead). A dialog box similar to the one below will open prompting you to update the D-Tools Software Update Utility.  Click [Next>]:

 

Note: You will not get this prompt if your Update Utility is current.  Please skip to step 5.

File:Si5Wiki/SI5/00001Updating_to_SP3/update_utility.jpg

 

  1. Click [Next>] and then [Install]:

 

File:Si5Wiki/SI5/00001Updating_to_SP3/update_utility2.jpg

File:Si5Wiki/SI5/00001Updating_to_SP3/update_utility3.jpg

  1. Once you have read the instructions for further actions needed, check the "I have read these instructions" box and then click [Finish]:

 

File:Si5Wiki/SI5/00001Updating_to_SP3/update_utility4.jpg

 

  1. Select Start->All Programs->D-Tools->Check for Server Updates (depending on when you installed SI5, you may see just a "Check for Updates" option instead).. A dialog box similar to the one below will open:

 

File:Si5Wiki/SI5/00001Updating_to_SP3/server_prompt_SP3.jpg

 

  1. Click [Next >] to begin the download of the update. Once downloaded, the installation will begin automatically. Follow the prompts within the wizard.

File:Si5Wiki/SI5/00001Updating_to_SP3/server_install1.jpg

 

  1. When the installation is complete, click [Finish]:

 

File:Si5Wiki/SI5/00001Updating_to_SP3/server_install6.jpg

  1. The following "Run As"window will open.  Do NOT make any changes on this form, just click [OK]:

 

File:Si5Wiki/SI5/00001Updating_to_SP3/run_as.jpg

  1. The SI5.5 Software Configuration Wizard (SCW) will open.  Click [Next >]:

 

File:Si5Wiki/SI5/00001Updating_to_SP3/scw1.jpg

  1. Once the SCW has completed, click [Finish]:

 

File:Si5Wiki/SI5/00001Updating_to_SP3/scw3.jpg

Updating Your SI5.5 Client(s)

Once you have successfully updated your SI5.5 Server to SP3, you can proceed to update your SI5.5 Client(s) to SP3.
 
  1. Make a backup of any custom reports that you have created following the instructions here (If you have shared your reports with others then you should already have then zipped somewhere).
  2. Select Start->All Programs->D-Tools->Check for Updates. A dialog box similar to the one below will open prompting you to update the D-Tools Software Update Utility.  Click [Next>]:

 

Note: You will not get this prompt if your Update Utility is current.  Please skip to step 5.

File:Si5Wiki/SI5/00001Updating_to_SP3/update_utility.jpg

  1. Click [Next>] and then [Install]:

 

File:Si5Wiki/SI5/00001Updating_to_SP3/update_utility2.jpg

File:Si5Wiki/SI5/00001Updating_to_SP3/update_utility3.jpg

  1. Once you have read the instructions for further actions needed, check the "I have read these instructions" box and then click [Finish]:

 

File:Si5Wiki/SI5/00001Updating_to_SP3/update_utility4.jpg

  1. Select Start->All Programs->D-Tools->Check for Updates. A dialog box similar to the one below will open:

 

File:Si5Wiki/SI5/00001Updating_to_SP3/client_prompt.jpg

  1. Click [Next >] to begin the download of the update. Once downloaded, the installation will begin automatically. Follow the prompts within the wizard.

 

File:Si5Wiki/SI5/00001Updating_to_SP3/client_install1.jpg

 

If for some reason your machine does not find the updates for SP3, you can follow the instructions in the article below to manually update to SP3:

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Last modified
12:36, 26 Nov 2013

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