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Updating to SP2

Updating Your SI5.5 Server and Client(s) to SP2

Note: See the SP2 Release Notes for details on the functions/fixes. If you are not able to update via the "Check for Updates" functions, please see here for instructions on manually downloading and installing SP2.
 
Updating  System Integrator 5.5 (SI5.5) to Service Pack 2 (SP) is quite an easy process. If you follow the directions below you should have a seamless update.  Your SI5.5 Server should be updated prior to updating your SI5.5 Clients.  If you open your SI5.5 Client and are prompted to check for updates as shown below, do not proceed until you have verified that your SI5.5 Server has been updated to SP2.
 


There are actually two updates that are going to take place on both your Server and Client machines.

1. The first update will be to the D-Tools Software Update Utility.

2. The second update will be either the SP2 Server Update or the SP2 Client Update, depending which machine you are on.

Updating Your SI5.5 Server

 
  1. Make a backup of your data within the SI5.5 Administration Console following the instructions here. You will be prompted to check-in all projects and log off all users during this backup.
  2. Select Start->All Programs->D-Tools->Check for Server Updates. A dialog box similar to the one below will open prompting you to update the D-Tools Software Update Utility.  Click [Next>]:

Note: You will not get this prompt if your Update Utility is current.  Please skip to step 5.

File:Si5Wiki/SI5/00001Updating_to_SP2/update_utility_1b.jpg

  1. Click [Next>] and then [Install]:

File:Si5Wiki/SI5/00001Updating_to_SP2/update_utility_2b.jpg

File:Si5Wiki/SI5/00001Updating_to_SP2/update_utility_3b.jpg

  1. Once you have read the instructions for further actions needed, check the "I have read these instructions" box and then click [Finish]:

 

File:Si5Wiki/SI5/00001Updating_to_SP2/update_utility_34b.jpg

  1. Select Start->All Programs->D-Tools->Check for Server Updates. A dialog box similar to the one below will open:

 

 choose update form.jpg

 

  1. Click [Next >] to begin the download of the update. Once downloaded, the installation will begin automatically. Follow the prompts within the wizard.

install wizard.jpg

 

Updating Your SI5.5 Client(s)

Once you have successfully updated your SI5.5 Server to SP2, you can proceed to update your SI5.5 Client(s).
 
  1. Make a backup of any custom reports that you have created following the instructions here (If you have shared your reports with others then you should already have then zipped somewhere).
  2. Select Start->All Programs->D-Tools->Check for Updates. A dialog box similar to the one below will open prompting you to update the D-Tools Software Update Utility.  Click [Next>]:

Note: You will not get this prompt if your Update Utility is current.  Please skip to step 5.

 

  1. Click [Next>] and then [Install]:

 

  1. Once you have read the instructions for further actions needed, check the "I have read these instructions" box and then click [Finish]:

 

  1. Select Start->All Programs->D-Tools->Check for Updates. A dialog box similar to the one below will open:

 

choose update form client.jpg

 

  1. Click [Next >] to begin the download of the update. Once downloaded, the installation will begin automatically. Follow the prompts within the wizard.

install wizard client.jpg

 

If for some reason your machine does not find the updates for SP2, you can follow the instructions in the article below to manually update to SP2:

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Last modified
12:34, 26 Nov 2013

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