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Error Reading Account List

Symptoms

 

When you attempt to create a QuickBooks Item from SIX you get the following error:

 

File:SIX_Guide/011_QuickBooks_Integration/Troubleshooting-QuickBooks/Error_Reading_Account_List/error_reading_account_list.jpg

 

Error reading account list. Error is Insufficient permission level to perform this action.

Resolution

 

If using QuickBooks Pro or Premiere, you will need to contact your QuickBooks Admin user and have them change your user permissions in QuickBooks for "Sensitive Accounting Activities" to either "Full Access" or "Selective Access":

 

File:SIX_Guide/011_QuickBooks_Integration/Troubleshooting-QuickBooks/Error_Reading_Account_List/sensitive_accounting_activities.jpg

 

If using using QuickBooks Enterprise, you will need to have your QuickBooks Administrator to adjust your Role to have Full access to the Chart of Accounts List:

 

File:SIX_Guide/011_QuickBooks_Integration/Troubleshooting-QuickBooks/Error_Reading_Account_List/qb_roles.jpg

Contact Support

 

If you cannot resolve this issue, please open a Support Ticket.

Last modified
09:35, 23 Apr 2014

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