Home > SI 2016 Documentation > Knowledge Base > Can't Drag and Drop Images

Can't Drag and Drop Images

Symptoms

 

You can't drag and drop images from your machine or from a browser to Products or your Company Logo under Company Information.

Resolution

 

If you are using Windows 10, 8 or 7, you will need to set your User Account Control (UAC) settings to "Never Notify" in order to be able to drag and drop images to Products and to your Company Logo field.

 

  1. Open Control Panel->User Accounts.

 

File:SIX_Guide/006_Catalog/Troubleshooting_-_Catalog/Can't_Drag_and_Drop_Images/uac.jpg

 

  1. Click "Change User Account Control settings"

 

never notify.jpg

Contact Support

 

If you cannot resolve this issue, please open a Support Ticket.

Last modified
14:14, 22 Mar 2016

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